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Account Assistance
Please note basic email is not recognized as secure. Therefore we request that you do not send private or financial information to this email address. If you need assistance with your account please e-mail us by clicking here. If you are having issues with online banking please call our bookkeeping department at (830) 833-4538 to have your account unlocked.

Merchant Account Assistance
For issues related to your business banking merchant account you will need to contact the merchant account service provider. Please do not call our customer service line you will need to contact the merchant processor directly for assistance.

Website Issues
If you have any issues using our website, please email Widell Websites by clicking here. Please note that any e-mail sent to this address will go to our website developer, Widell Websites. They are NOT associated with our online banking website. Please do not e-mail account or online banking questions to this e-mail address.